Help
Help and docs
Plain how-tos for running your shop, and setup notes for whoever looks after the server.
For shop owners and staff
Run your shop
Step-by-step how-tos for the admin and the staff app. No code, just what to tap.
All shop guides →For developers and agencies
Set it up
Install, configure, update and connect. Commands, settings and the reasons behind them.
All setup guides →Run your shop, by topic
The same areas as the Features page.- Getting startedFind your way around the admin and switch features on.
- ProductsAdd what you sell, with photos, variants and prices.
- StockKeep counts right and get a nudge before you run out.
- Orders and shippingPack, ship and send tracking. Choose where you deliver.
- ReturnsTake a return and refund to card or store credit.
- PaymentsCards, Apple Pay and Google Pay, through Stripe.
- Search and SEOHelp shoppers and search engines find things.
- Tax and currencyTax zones and rates, and selling in other currencies.
- Team and securityStaff accounts, roles and two-factor sign-in.
- The staff appRun the shop from an Android phone.
- The AI helperDrafts from photos and notes. You approve everything.
Set it up, by topic
Good places to start
Quick answers
Short questions, short answers.
Payments, hosting, your data and the app, in a line or two each.
Go to the FAQ →Can't find it? Ask us.
Tell us what you're trying to do and a person will answer.